diyaudiocart.com offers a 5 days returns guarantee, which means that you can return back the items to us with in 5 days of receipt of the items.
This subjects to following conditions:
- The number of days to raise a return request is calculated from the delivery date.
- All return request has to be raised from our website "My account" >> Order No.XXXX >> Return icon near the respective product
- The returns are accepted for following reasons only.
- The Product has significant physical damages during the receipt - Pictures required with date
- The Product is not working during the receipt - Pictures required with date
- Partial Damage, where only a damaged part need to be returned - Pictures required with date
- The returns are accepted only if the unused and packed in the original manufacturer packing as received.
- Damages and issues happened after the usage due to improper usage or intentional damages caused by the buyer will not be accepted.
- Accessories and consumables which has been used and which has common wear and tear are not accepted under return guarantee.
- Returned items will be verified by diyaudiocart service team and Manufacturer service centers to confirm the problem.
- Buyers need to pay the return shipping charges and they need to ship the goods on their own.
- Buyer can opt for replacement or refund according to their wish. If no choice provided, diyaudiocart will take the choice after analysing the situation.
- Refunds are done by the way of store credit for faster processing by default.
- But if the refund is requested in the customer account, additional processing time of 2-5 working days applicable apart from bank process time.
- Shipping charges if any are non refundable.
- Proceeding time of 2-5 working days applicable for all returns apart from the transit time to and from diyaudiocart.
- Returns or Claims raised after 5 days of receipt will not be covered under return policy. But the warranty policy of the manufacturer will be covered if applicable.
- This policy covered for purchases happened with in India. Buyers from other countries please refer our exports policy or contact customer care for procedures.
XIII/315 (1), Vazhikulangara,
North Paravur, Cochin - 683513,
Telephone: +919895923101, +919562863416