Return Policy

Return policy

diyaudiocart.com offers a 5 days returns guarantee, which means that you can return back the items to us with in 5 days of receipt of the items. 

This subjects to following conditions:

  • The number of days to raise a return request is calculated from the delivery date.
  • All return request has to be raised from our website “My account” >> Order No.XXXX  >> Return icon near the respective product
  • The returns are accepted for following reasons only.
  1. The Product has significant physical damages during the receipt – Videos & Pictures required with date
  2. The Product is not working during the receipt – Pictures with video required with date
  3. Partial Damage, where only a damaged part need to be returned – Pictures required with date
  • The returns are accepted only if the unused and packed in the original manufacturer packing as received.
  • Damages and issues happened after the usage due to improper usage or intentional damages caused by the buyer will not be accepted.
  • Accessories and consumables which has been used and which has common wear and tear are not accepted under return guarantee.
  • Returned items will be verified by diyaudiocart service team and Manufacturer service centers to confirm the problem.
  • Buyers need to pay the return shipping charges and they need to ship the goods on their own.
  • Buyer can opt for replacement or refund according to their wish. If no choice provided, diyaudiocart will take the choice after analysing the situation.
  • Refunds are done by the way of store credit for faster processing by default.
  • But if the refund is requested in the customer account, additional processing time of 2-5 working days applicable apart from bank process time.
  • Shipping charges if any are non refundable.
  • Proceeding time of 2-5 working days applicable for all returns apart from the transit time to and from diyaudiocart.
  • Returns or Claims raised after 5 days of receipt will not be covered under return policy. But the warranty policy of the manufacturer will be covered if applicable. 
  • This policy covered for purchases happened with in India. Buyers from other countries please refer our exports policy or contact customer care for procedures.

Return Address:

diyaudiocart,
Plot 1968 Floor2
MIG Type V, Avadi
Chennai 600054
Tamilnadu, India

Telephone: +91 9384833006, +91 9840112510